Privacy Policy
INFORMATION ON THE PROTECTION OF PERSONAL DATA
Pursuant to the General Data Protection Regulation ("GDPR")
WHO WE ARE
Raggio Veneziano s.n.c. Urbani Anna Maria & C. (hereafter "Venetian Ray" or the "Company"), data controller of the personal data collected on the website www.radioziano.com (hereinafter also only the "website") , in carrying out its business, pays the utmost attention to the security and confidentiality of personal data.
WHAT PERSONAL DATA REGARDING IT CAN BE COLLECTED
The following categories of personal data concerning you may be collected (the term "personal data" means all the categories listed below, jointly considered):
• Contact details - information related to name and email address.
• Payment data - information relating to the methods of payment.
• Shipping data - information relating to the place of dispatch of the goods
• Other data - all other data and information that you spontaneously provide, also through the text fields of the "Contact form".
• Use of the website - information relating to how it uses the website, opens or forwards our communications, including information collected through cookies (you can find our Cookie Policy at this link).
HOW WE COLLECT YOUR PERSONAL DATA
The Company collects and processes your personal data in the following circumstances:
• if you contact us to make a request through the "Contact Form";
• if you make a purchase through the website;
• if you agree to receive advertising material.
If you provide personal data on behalf of someone else, you must first ensure that the interested parties have read this Privacy Notice.
The Company asks you to help you keep your personal data up to date, informing you of any changes.
FOR WHAT PURPOSES YOUR PERSONAL DATA MAY BE USED
The Company may process your personal data for one or more of the following purposes, on the basis of the legal requirement from time to time indicated.
a. Feedback to a request made through the website
The Company may process your personal data in order to find the requests that you can make through the website, by filling in the appropriate form on the "Contact form" page.
Legal basis for processing: execution of contractual / pre-contractual obligations.
The provision of data is mandatory to manage your request; otherwise we will not be able to take it.
b. Sales management
The Company may process your personal data to follow up on your requests to purchase products for sale by registering on the website, including shipping management.
Legal basis for processing: execution of a contract.
The provision of data is mandatory to respond to your requests; otherwise we will not be able to take it.
c. Sending advertising material
The Company may process your personal data for marketing and advertising communication purposes, in order to keep you updated on products and services, or initiatives promoted by the Company.
Legal basis for processing: consent.
d. Compliance with legally binding requests to fulfill a legal obligation, regulations or provisions of the judicial authority.
The Company may process your personal data to fulfill a legal obligation and / or to defend its own right in court.
Legal obligation for processing: legal obligations, which the Company is obliged to comply with.
The provision of Personal Data for this purpose is mandatory because in default the Company will be unable to defend its rights.
e. Defense of rights during judicial, administrative or extrajudicial proceedings and in the context of disputes arising in relation to the services offered.
Your personal data may be processed by the Company to defend your rights or take legal action or even make claims against you or third parties.
Legal basis for processing: Company's legitimate interest in protecting its rights.
HOW WE KEEP YOUR PERSONAL DATA SAFE
The Company uses adequate security measures in order to improve the protection, security, integrity and accessibility of your personal data.
All your personal data are stored on our protected servers (or paper copies suitably archived) or on those of our suppliers, and are accessible and usable according to our standards and our security policies (or equivalent standards for our suppliers).
HOW LONG WE KEEP YOUR DATA
The Company retains your personal data only for the time necessary to achieve the purposes for which it was collected or for any other legitimate related purpose.
Your personal data that is no longer necessary, or for which there is no longer a legal basis for its conservation, will be irreversibly anonymised or destroyed safely.
Below are the storage times in relation to the different purposes listed above:
to. Feedback to a request made through the website: the data processed to respond to requests will be kept for the time necessary to respond to them and subsequently for 24 months (should be sufficient and in line with what is expressed in point c) - Marketing)
b. Sales management: the data processed to fulfill any contractual obligation may be kept for the entire duration of the contract and in any case no later than the following 10 years, in order to verify any pending issues including accounting documents (e.g. invoices).
c. Marketing: personal data processed for this purpose may be kept for 24 months.
In any case, for technical reasons, the cessation of treatment and the consequent definitive cancellation or irreversible anonymization of the related personal data will be definitive within thirty days from the terms indicated above.
With particular reference to the legal protection of our rights or in case of requests from the authority, the data processed will be kept for the time necessary to process the request or to pursue the protection of your right.
WHO CAN WE SHARE YOUR PERSONAL DATA WITH
Duly authorized employees, as well as external suppliers, appointed, if necessary, data preocessor, who provide support for the provision of services, including those necessary for the functioning of the website, may have access to your personal data.
Please contact us at the following address info@raggioveneziano.com if you wish to be able to view the list of data processors and other subjects to whom we communicate the data.
CONTACTS
The contact details of the Company, as the data controller are as follows:
Raggio Veneziano s.n.c. di URBANI ANNA MARIA & MURRA GIORGIO.
San Marco 2953
30124 - VENICE
For any need regarding the processing of your personal data, you can contact the Company using the following email address info@rageveneziano.com or by calling the following number +39 041 / 241-2712.
YOUR DATA PROTECTION RIGHTS AND YOUR RIGHT TO ADVANCE COMPLAINTS BEFORE THE SUPERVISORY AUTHORITY
Under certain conditions you have the right to ask the Company:
1. access to your personal data,
2. the correction of the data in our possession,
3. the cancellation of any data for which we no longer have any legal basis for processing,
4. the limitation of the way in which we process your personal data, within the limits set by the legislation for the protection of personal data;
5. opposition to processing where required by applicable legislation;
6. the copy of the personal data you have provided to us (so-called portability).
The Company also informs you that you can at any time revoke your consent possibly given for certain treatments with future effect, by means of a simple written communication to be sent to the following address info@raggioveneziano.com. This revocation will not affect the lawfulness of the processing made before the request to withdraw consent.
The exercise of the aforementioned rights is subject to some exceptions aimed at safeguarding the public interest (for example the prevention or identification of crimes) and our interests (for example the maintenance of professional secrecy). In the event that you exercise any of the aforementioned rights, it will be our responsibility to verify that you are entitled to exercise it and we will reply to you, as a rule, within a month.
For any complaints about how we process your data, we will make every effort to respond to your concerns. However, if you wish, you can lodge a complaint with the Guarantor for the protection of personal data, using the references available on the website www.garanteprivacy.it, or apply to the appropriate judicial offices (art.79 of the GDPR).